How do you choose which charities to attach to a cause?
We do a lot of research before choosing a charity or non-profit organization to work with. We make sure they have a national or international presence and that their emphasis is on finding cures or solving the problems and issues associated with the cause. Then we look even deeper to confirm that the vast majority of the money we provide is making its way towards our purpose of ridding disease and combating global issues and problems.
Can I place my order over the phone?
Yes, but for 10 bracelets or two t-shirts or more. Remember, half of every bracelet or t-shirt is going to our charities, so we have to be very streamlined. The process of placing your order online is completely automated.
Is it secure to enter my credit card information online?
We take the security of your personal information very seriously. For all online transactions, your session is secured through Secured Sockets Layer or SSL. All of your personal information is held on secured servers behind firewalls.
Bracelets: There are two sizes to choose from when you add items to your cart, women's/youth (small) which is 6.7' around and men's (large) which is 7.75'. We give them names, but it's really all about picking the sizes that suit you best. Some people like them nice and snug, but not tight (our preference) and others loose. Remember too, that the bracelets are rubber, so they do stretch a little bit as they are worn.
T-shirts: Our t-shirts run true to size.
What forms of payment do you accept?
Visa, MasterCard, American Express and Discover.
Will you charge sales tax on my order?
Only if your order is shipping to an address in California.
The U.S. Postal Service (USPS)
How long does it take to receive my order?
That depends. Normally, your order will ship within 2 - 3 working days. Once it ships, in the U.S., you have two choices: First Class Mail, which can normally take between 3 - 9 days and Priority Mail, which normally takes 2 - 3 days. Outside of the U.S., we ship only via First Class Mail and it can vary, depending on each individual country.
Do you ship to different countries?
Yes! We ship the bracelets, pet tags, key chains and bumper stickers to several countries around the world. T-shirts are only available in the USA.
Do you ship to PO or APO addresses?
Yes! We're using the U.S. Postal Service, so anywhere they go, we go... Countries outside the US, may vary.
Is there a shipping and handling charge?
All orders are shipped via the United States Postal Service (USPS). The following shipping and handling fees will be added to each order:
USPS First Class Mail (normally arrives in 3-9 days) $4.79
USPS Priority Mail - USA Only (normally arrives in 2-3 Days) $8.90
USPS International First Class Mail $5.99
This is a total or one-time fee, regardless of the quantity you order. So, whether you order one or 100 bracelets and/or bumper stickers, necklaces, etc, you pay $4.79, $8.90 or $5.99 total shipping and handling, depending on the shipping method.
We do not ship t-shirts outside of the U.S.
Can I track my order?
Everything is shipped via the U.S. Postal Service, First Class Mail or Priority and unfortunately, it can't be tracked. Be patient, your order will get there. Remember, this is the Post Office: "Neither rain, nor snow, nor sleet...."
Bracelets, Necklaces, Pet Tags & Key Chains
We only accept returns of defective goods. We can't afford to take back bracelets for any other reasons and remember, it's for a good cause. If you can't wear it, maybe you know someone else who can. They make great gifts!
Bumper Stickers
No returns.
T-shirts
T-shirts can be returned within 21 days of the ship date. They must be in resalable condition and cannot have been worn or washed. Please provide an explanation as to why you are returning the t-shirt. When we receive it, we will credit back your credit card, less the shipping charges.
Are ITo bracelets, necklaces and t-shirts available through stores?
We just started selling to retailers, so stay tuned... Hopefully, ITo products will be available all over the place…
Can you make customized bracelets?
Absolutely! Whether you’re a part of a charity or a corporation looking for new innovative ways to raise money or brand your products or services, ITo can help. We’ll create a bracelet with your own personal message. For more information, contact Dan Hoffman at dan[at]ImTiredOnline.com.